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Source: Consumer Product Safety Commission. Pictured is the recalled Bissell Multi Reach Hand and Floor Vacuum Cleaner with floor attachment.
2-06-2024 11:14pm
Bissell Recalls Thousands of Hand Vacuums Due to Fire Hazard
Darlene Cancell
Editor
Following 17 reports of smoking and burning odors from certain Bissell brand Multi Reach Hand and Floor Vacuum Cleaners, on February 1st, Bissell has recalled about 142,000 units that were sold in places like Lowe's, Macy's, Kohl's, Target, Walmart, Best Buy, and online at amazon.com, hsn.com, and bissell.com, among other outlets.
The issue is with the lithium ion battery pack of some units, which can overheat, presenting a fire hazard. The recalled batteries must be disposed of specially, and should not be thrown in the trash.
The recall covers Bissell Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V.
Source: Consumer Product Safety Commission. The model number appears on the product rating label, which is affixed behind the vacuum's dirt tank.
Source: Consumer Product Safety Commission. The vacuum's product label with model number can be accessed by removing the dirt tank on the handheld attachment.Consumers who have purchased models affected by this recall should contact Bissell for instructions on how to deplete the lithium ion battery charge and dispose of it. They can also receive a free replacement vacuum.
Bissell can be contacted toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday. Consumers can also email RecallNA@bissell.com or find recall procedures online at www.BISSELL.com/recall or www.BISSELL.com. Click on “Product Recalls” located under the “Support Resources” column at the bottom of the page for more information.
